IMPORTANT:
-  Equipment is pre-kitted and staged by department (Video, Lighting, Cables, etc.).
-  Orders are received from Conductor and assigned to warehouse staff.
-  All orders must be completed the day before the scheduled truck pickup.

STEP 1: REVIEW THE ORDER
     1. Print the assigned order from Conductor (Click here for Conductor help.)
     2. Thoroughly review the order before you start to pull gear:
          - Identify items that can stack together.
          - Note show details and room types (Keynote, Meeting Room, Expo, etc.)
     3. Look for missing information, unclear quantities, or unusual requests. (should we identify an           example of an unusual request here?)

NOTE: We in the warehouse are the last line of defense. Any missing, unclear, or unusual items must be reported to a supervisor immediately.

STEP 2: PULL EQUIPMENT     
     1. Pull equipment directly from the appropriate department areas.
     2. Pull ONLY what is listed on the order unless otherwise directed. (Alert a supervisor if you need       assistance.)
     3. Any additional packages or special requests must be pulled exactly as specified.

STEP 3: SCANNING     (Click here for Conductor help.)
     1. Scan each piece of equipment (package kit) as it is pulled. 
     2. Once a kit or package is fully scanned, proceed to labeling.

STEP 4: LABELNG     (Click here for Conductor help)
     1. Label every case with:
          - Show name/details
          - Assigned area (Keynote, Meeting Room, or Expo Floor).
     2.  Ensure labels are clearly visible and securely attached. (insert photo or video here)

STEP 5: STAGING & TRUCK PACKING
     1. After scanning and labeling are complete, stage equipment directly on the truck floor.
     2. Use designated 53-foot lanes for truck packing.
     3. Stack equipment safely and logically (ask for help if needed) to maximize space and protect           gear. (insert photos or video here)

STEP 6: EQUIPMENT REMOVAL & RETURNS
     1. If any equipment (that has already been scanned) is removed from a show:
          - Alert a supervisor immediately for approval.
     2. Approved returns:
          - Remove all show labels from the cases.
          - Scan the items back into Conductor. (insert screen shot that shows the "REMOVE' process.)
          - Return equipment to the correct department location.
     3. If equipment must be re-kitted:
          - Re-kit according to standard kit requirements before returning it to inventory. (perhaps we need reference photos somewhere with lists showing what gear goes in certain kits?)

STEP 7: ORDER COMPLETION & VERIFICATION
     1. Once the entire order is fulfilled:
          - Notify your supervisor for order verification.
     2. Do not consider the order complete until verification is confirmed.
     3. All orders must be fully completed and verified no later than one day before truck pickup.









If you run into any potential issues or have specific questions, please speak with Jose Serrano.